Privacy Policy

1. Data controller

The data controller is the owner of the DONELIX studio. Privacy contact: support@donelix.com.

2. What data is collected

Data you provide directly: when using the contact form or emailing — name (if provided), email, and your message content. When subscribing to the newsletter — email and preferred language.

Automatically collected data (only with your cookie consent): IP address, browser and device type, pages visited, and referral source, via Google Analytics 4. If you decline, no browsing data is collected.

Client data: if you hire a service, the information needed to deliver it and billing data (payments are processed by PayPal; DONELIX never stores card data).

3. How data is used

• Respond to your inquiry (legitimate interest / consent).
• Deliver the contracted service (contract performance).
• Send the newsletter (explicit consent).
• Improve the site via analytics (consent).
• Comply with legal obligations.

Data is not used for personalized advertising, sale to third parties, automated profiling with legal effects, or unsolicited commercial contact.

4. Cookies

This site uses cookies. See the Cookie Policy for detail and management. The banner lets you accept or reject non-essential cookies.

5. Retention

• Contacts: up to 2 years from last communication, or until you request deletion.
• Clients: the period required by law for invoices and contracts (generally 5-7 years).
• Subscribers: until you unsubscribe.
• Analytics: maximum 14 months.

6. Who data is shared with

Data is not sold or shared for commercial purposes. It is shared only with necessary technical providers: Hostinger (hosting), Google Analytics (analytics, with consent), Brevo (newsletter), Tawk.to (chat, if used), and PayPal (payments). All act as processors under contract.

7. International transfers

Some providers (Google, PayPal) may transfer data outside the EEA with appropriate safeguards (European Commission Standard Contractual Clauses or equivalent).

8. Your rights

• Access your personal data.
• Rectify incorrect data.
• Erase your data (right to be forgotten).
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time.

To exercise them, email support@donelix.com. A response is given within 30 days. You may also complain to your country's supervisory authority.

9. Security

Reasonable technical and organizational measures apply: HTTPS across the site, restricted data access, and high-security passwords. No system is 100% secure; in the event of a breach affecting you, notification will be made per regulations.

10. Minors

Services are aimed at businesses and persons over 18. No data is knowingly collected from minors.